Thank you for visiting and shopping at Jaipur Earth.
Shipment processing time
All orders are processed within 2-3 business days of receipt, or within the lead time specifically mentioned for the product on the website. Orders are not processed or shipped on Sundays or holidays.
Some artwork has processing time 1-3 week and shipping process will be begin once finished. Please verify the processing time and estimated delivery date prior to placing your order.
🚚 Domestic Shipping
Estimated Delivery Time:
Standard Shipping: 3–7 business days
Shipping times may vary based on your location and carrier service availability.
🌍 International Shipping
We ship to most countries worldwide.
Estimated Delivery Time:
Expedited International Shipping: 5–10 business days
Customs, Duties, and Taxes:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we may contact you via email or phone.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping
Shipping is Free for all articles within India.
Prices mentioned against each item are the final cost to the buyer - there are no hidden costs.
Prices quoted in Rupees are valid for delivery within India only. For delivery required outside India, kindly contact us by jaipurearthteam@gmail.com
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Period of Delivery
The normal period for courier delivery to is between 2 to 5 business days of shipment. However, Jaipur Earth does not guarantee any time limit of delivery. In odd instances, a consignment may be delayed due to extraneous circumstances such as, Flight delays, remote locations, etc.
Delivery of orders shipped through India Post is expected within 10 to 15 days.
Taxes
Prices quoted in your shopping cart are inclusive of GST.
Damages
Jaipur Earth is fully committed to the safe and timely delivery of your order. In case of any damage to the ordered items in transit, contact us with the order details immediately. Save all packaging materials and damaged goods for inspection by the insurance company.
Incorrect Shipping Addresses and Refused Delivery
We make every attempt to validate the shipping address provided at checkout to ensure it's recognized as a valid address by the courier. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be cancelled and refunded.
Jaipur Earth will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn't receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
- Call +919468747470
- Or alert us at jaipurearthteam@gmail.com
We will file a claim with the shipping carrier. Local law enforcement will be involved. We will replace or refund your order when the investigation is complete. Allow up to 21 days for the investigation.